langue francaise
langue française

Positivisor

Privacy policy

Privacy policy

FEELVERYBIEN, SAS, a simplified joint stock company, whose registered office is located at 99C Boulevard Descat, La Teinturerie, 59200 TOURCOING, FRANCE, registered with the Registre de Commerce et des Sociétés under number 922 300 538 00019, and having VAT number FR 039 223 00538 (hereinafter "FEELVERYBIEN" or "we") is committed to protecting and respecting your privacy in connection with your use of our website www. positivisor.com (the "Site"), our mobile applications (the "Apps") and our other products and services (the Site, Apps and other products and services are collectively referred to herein as the "Services").

This Privacy Policy sets out how we manage information and data that can directly or indirectly identify you ("Personal Data") when you use our Services. Please read the following carefully to understand our practices regarding your Personal Information.

1. The Personal Data we process

1. Data that you provide directly.

When you use our Services, in particular when you create an account, connect to it, view our videos or participate in our games, you are asked to provide us with certain information in the nature of Personal Data.

This information includes, to the extent necessary and without limitation :

  • The Personal Data required to register for our Services, i.e. your e-mail address and password, and, to benefit from our paying services, your bank details;
  • You may also choose to provide us with additional information on our Services, such as your gender, first name, last name, profile photo and address. Unlike the above-mentioned information, this additional information is not mandatory in order to validate your registration to the Services. It does, however, enable us to personalize our relationship with you;
  • The Personal Data you provide to us in order to contact us, in particular via the online contact form, such as your e-mail address, the content of your request and any attachments provided, your telephone number, etc. ;We may ask you for additional information when you report a problem with our Services, with a view to resolving the problem;
  • The IP address, device model, browser and language of the device you use to connect to the Services; A copy of any correspondence (including e-mail) you may send to us;
  • Where applicable, your e-mail address for the purpose of subscribing to our newsletters. If you do not wish to receive marketing emails, please follow the unsubscribe instructions included in each email sent. We will then remove you from our mailing list;
  • Where applicable, your responses to surveys in which we invite you to participate, as well as the content of your publications on our Site. This information may be used for research and analysis of user behavior, in order to improve our Services;
  • Where applicable, the Personal Data you provide to us in order to participate in a contest or one of our sponsored promotions, in order to validate your registration;
  • Details of transactions you carry out through our Services and orders you place through our Services.
  • Details of your visits to the Site and Apps and related use of the Services, including, but not limited to, traffic data, location data, resources accessed, weblogs and other communication data, if required for our own billing purposes;
  • Time spent on the Services, including the list of meditation sessions viewed and your preferences;
  • Information from your Facebook profile if you choose to connect to our Services through Facebook.

2. Information we collect automatically

a. Personal Data linked to social networks

When you connect to our Services via your Facebook account, we collect your email address, last name, first name, gender and your Facebook identifier, as entered by you when creating your Facebook account. We will also have access to some of the data in your Facebook account in accordance with the terms and conditions of use of the relevant social network.

b. Your use of our Services

Log files enable us to record your use of the Services. Our technical team collects file log information from all our users, which we use to make improvements to our Services and inform us about how users use the Services (e.g. number of meditation sessions completed, meditation time, meditation history, etc.). This information is published in your user account.

If you receive an html version of our newsletters, we will be notified of your opening of the e-mail newsletter and we will save this information. Your clicks on the links in the newsletter are also recorded. These and the opening statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about the content and its formatting in the future.

c. Cookies

During each of your visits, we may collect, in accordance with applicable legislation, information relating to the devices on which you use our Services or the networks from which you access our Services, such as in particular your IP addresses, connection data, types and versions of Internet browsers used, operating systems and platforms, data concerning your browsing path on our Site and our Apps, download errors, the content you access or consult, your device's advertising identifier, etc.

To do this, we use cookies.

What are cookies?

A cookie is a small text file recorded and/or read by your browser, stored in the cookie directory of your device's hard disk (PC, laptop or smartphone), and deposited by the websites you visit. It contains a unique, anonymous identifier.

What cookies do we use?

When we provide Services, we want to make them easy to use, simple, convenient, useful and reliable. To achieve this, we use several categories of cookies:

  • Absolutely necessary cookies, to enable you to move around the Site and Apps and use their basic functionality. These cookies are essential for using our Services;
  • Security cookies;
  • With your consent, authentication cookies, which exempt you from having to provide your login and password each time you connect to our Services;
  • With your consent, user interface personalization cookies: these cookies enable us to remember a user's preferences (first name, language preference, for example);
  • With your consent, analysis and performance cookies, which enable us to recognize and count the number of visitors to our Site and Apps, and to collect information on how they are used. This enables us to improve the way our Site and Apps function, as well as the content of our Services more generally. These cookies also enable us to measure the effectiveness of our marketing efforts;
  • With your consent, sharing cookies on social networks: when you share content from our Services on a social network, via a sharing button, a cookie will be deposited on your terminal if you have accepted this type of tracking. As long as you have not clicked on the share button and then clicked a second time on the desired social network, no cookie will be deposited on your terminal;
  • With your consent, we use advertising or targeting cookies to record your visit to our site, as well as the pages you have consulted and the links you have followed. This information enables us to display relevant advertisements according to your centers of interest, to limit the number of times the same advertisement is displayed and to help measure the effectiveness of advertising campaigns. They may be shared with third parties, such as advertisers, advertising agencies or network operators.

Cookies will be deleted by us after a period of 13 months from their date of deposit.

Placement of cookies by third parties

The third parties we use to track your use of our Services or for marketing purposes may use cookies, which we do not control.

In particular, this website uses Facebook Analytics and Google Analytics. For example Google Analytics installs cookies to help us accurately estimate the number of visitors to the Site and volumes of use of the Services, this to ensure that the Services are available when you want them and that your experience is fast enough. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

We also use Google Adwords and Facebook Ads as part of our marketing efforts. These services may install cookies on your device.

Similarly, when you visit a page with content hosted by a third party (for example, YouTube videos) or use some of the links to social networking sites (for example, the "share" button), these sites may place cookies on your computer.

We have no control over how these third parties use cookies, or how long they keep them. We invite you to check the privacy policies of these third-party sites for more information on this subject.

How do I manage cookies?

On your first visit to the Site or Apps, we give you access to this policy and ask you to make a choice as to whether or not you wish to accept the use of third-party cookies to measure the audience of our Site and the performance of our online marketing efforts.

You can always modify your choice by contacting us at contact@positivisor.com.

Your browser settings also allow you to modify your acceptance of cookies.

Although your browser works in such a way as to authorize the creation of cookies, you can configure it so that a window systematically asks you for confirmation before a site places a cookie on your hard disk, so that you can decide whether or not to authorize the cookie. Alternatively, you can set your computer not to accept any cookies. Our services do not support a browser that is marked as "do not track".

If you choose not to accept the cookie, this will not affect your access to most of the content and features available through our Services.

2. Why do we use your Personal Data?

We process your Personal Data for the following purposes, which are justified by the performance of our contractual obligations and the satisfaction of your requests, which constitutes the legal basis for the processing concerned:

  • to enable you to access our Services and provide you with the information and Services requested (including gift cards);
  • provide you with customer support;
  • collect your payments;
  • inform you of changes to our Services;
  • enable you to use the interactive features of our Services if you so wish;
  • provide you with a history of your meditations and statistical information about your use of our Services;
  • to send you, by e-mail, messages relating to the use of our Services or coaching/advice in order to accompany you in your practice of meditation and to motivate you;
  • analyze messages exchanged by you with other members of our community via the Site or the Apps in order to ensure compliance with our general terms of use;

The processing of your Personal Data is also in other cases justified by our legitimate interest, which then constitutes the legal basis for processing in the following cases:

  • to improve and optimize our Site and our Apps, in particular to ensure that the display of our content is adapted to your computer or other device;
  • to manage our Site and Apps and carry out internal technical operations as part of problem-solving, data analysis, testing, research, analysis, studies and surveys to ensure the security of our Site and Apps and improve their features;
  • compile statistics on your use of our Services in order to provide you with content tailored to your needs and to improve our Services;
  • to send you by e-mail or SMS, in accordance with the applicable legal provisions, messages concerning services similar to those you have used, or to send you occasional special offers concerning them, in order to promote our Services;
  • manage notices, incidents, claims and disputes to enable us to ascertain, exercise or defend our legal rights;
  • measure the performance of our marketing efforts to develop and sustain our business.

Your Personal Data is also processed to enable us to respond to your requests for access, rectification and opposition rights, or concerning your other rights in relation to Personal Data. This processing is then based on compliance with our legal obligations.

Lastly, the processing of certain cookies (see point 2 above) or of information received by e-mail or SMS from third parties is based on your consent. You may withdraw your consent at any time, as this is the only legal basis applicable.

3. To whom are your Personal Data transmitted?

Personal Data is processed internally by duly authorized persons, within the limits of their respective responsibilities.

It may also be communicated to the following external recipients:

  • financial organizations holding accounts that have been moved;
  • competent administrative and judicial authorities, such as tax authorities, in order to enable FEELVERYBIEN to fulfil its legal obligations in this respect, to apply or enforce its agreements with you, or to protect the rights, property or safety of FEELVERYBIEN, our customers and all third parties;
  • legal and judicial officers in the context of their debt collection duties;
  • any member of our group, i.e. our subsidiaries, our holding company and its subsidiaries, to the extent strictly necessary and subject to the existence of contractual guarantees to ensure the security and confidentiality of data;
  • subcontractors (in particular IT service providers) and external service providers (such as auditors, legal advisors, trustees, providers of analytical solutions or payment services, companies and organizations specializing in fraud protection and the reduction of the risk of non-payment, etc.), to the extent strictly necessary and subject to the existence of contractual guarantees to ensure the security and confidentiality of data;
  • When you expressly request us to do so (for example, when you use authentication methods provided by social networks or subscribe to a service provided by one of our partners, such as Apple Health), we may disclose your Personal Data to this partner so that it can provide you with the requested service or information. It is the responsibility of the third party you authorize to receive your data to protect this information in accordance with applicable laws, and to use it only to provide the services or information you have requested;
  • In the event that we are contemplating the sale or purchase of a business or assets, we may be required, to the extent strictly necessary, to disclose your Personal Data to the prospective seller or purchaser of such business or assets;
  • If FEELVERYBIEN or substantially all of our assets are acquired by a third party, the Personal Data we hold about you will be transferred to such purchaser.

The "Meditate with Petit BamBou" Application allows the User to add physical activities in order to benefit from information concerning their impact on the follow-up of his/her objectives and on his/her health.

The User has several options for adding a physical activity:

  • Synchronize the "Meditate with Petit BamBou" application with third-party applications:
    The User can link the "Meditate with Little BamBou" Application with third-party Applications such as the "Health" Application published by APPLE, in order to automatically synchronize his/her physical activities with the "Meditate with Little BamBou" Application. To perform this synchronization, the User must accept data sharing with the APPLE Health Application when requested (after adding a sport or directly in the application settings). If you connect to Third Party Applications such as Apple Health, "Meditate with Little BamBou" will collect and use your personal data from these Third Party Applications and in particular the Health data you choose to synchronize with "Meditate with Little BamBou". "Meditate with Little BamBou" does not use Apple Health data for marketing purposes, and does not share this data with third parties.
  • Manually enter a physical activity:
    Users can also enter their own physical activities from among those contained in the "Meditate with Little BamBou" Application database.

To access this Service, the User must accept data sharing from the "Settings" page of the application.

4. How do we protect your Personal Data?

Personal Data collected by FEELVERYBIEN is processed by it, as the data controller, in compliance with applicable data protection legislation (namely in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, as well as any subsequent regulations)..

FEELVERYBIEN undertakes to implement technical and organizational security measures likely to ensure the protection of Personal Data against risks associated with the use of information systems, and in particular unauthorized access to such information. Except in the case of disclosure of your Personal Data as described in point 4 above, we will not provide your Personal Data to any third party without your express consent.

All information you provide to us through our Services is stored on our secure servers located in France. All payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the Internet is not entirely secure. While we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to the Services; any transmission is at your own risk.

5. How long we keep your Personal Data

Your Personal Data is kept for a period of 10 years from the closure of your account or your last use of our Services if you have not closed your account, which corresponds to the applicable statute of limitations. This period may be extended for the duration of any legal or administrative proceedings.

However, as soon as your account is closed or after a period of two (2) years from your last use of our Services if you have not closed your account, your Personal Data is simply stored for archiving purposes in a secure manner to meet our legal obligations or, where applicable, to enable us to defend ourselves in court. They are not communicated to third parties or used in any other way.

6. What are your rights regarding your personal data?

You have the right to obtain, free of charge :

  • access to and rectification of your Personal Data;
  • confirmation that your Personal Data is or is not being processed;
  • information at least as to the purposes of the processing, the categories of Personal Data concerned and the recipients or categories of recipients to whom the Personal Data is communicated;
  • communication, in an intelligible form, of the Personal Data being processed, as well as any available information on the origin of the data.

You also have the following rights, within the limits provided by the applicable rules and subject to proving your identity:

  • request the deletion of all or part of the data or a restriction on processing;
  • object to the processing of your data;
  • fexercise your right to the portability of your Personal Data.

These rights may be exercised by sending an e-mail to the following address: contact@positivisor.com. Please do not hesitate to contact us at the same address for any further information on the content of your rights or how to exercise them.

You can access and modify your Personal Data at any time via your online account.

You also have the right to lodge a complaint with a supervisory authority such as the Commission Nationale pour la Protection des Données (CNPD) in the event of any breach(s) of the rules applicable to the protection of personal data.

You have the right to ask us not to use your Personal Data for marketing purposes in order to send you information about our own Services. You may exercise your right to prevent such processing by following the opt-out instructions in the marketing material you receive or by contacting us at any time by email at help@positivisor.com, or by withdrawing your consent directly on your user interface.

The Services may, from time to time, contain links to websites of our partner networks, advertisers and affiliates. If you follow a link to one of these sites, please note that these sites have their own privacy policies and that we decline all responsibility for the use made by these sites of the information collected when you click on these links. We invite you to read the privacy policies of these sites before sending them your Personal Data.

7. Children's privacy

The Services are designed for people aged 18 and over. Children between the ages of 13 and 18 (or the age of majority in their country of residence) who are not emancipated ("minors") may use the Services, but use by minors must be made only under the supervision, control and with the consent of their legal representatives. We rely on parents and guardians to ensure that minors use the Services with an understanding of their rights and responsibilities as set forth in the terms of use and sale applicable to the Services (the "Terms"). If you are a legal representative of a minor and you give your consent to the use of the Services by the child for whom you have legal responsibility, you agree to be bound by this Privacy Policy and the Terms. Children under the age of 13 are not permitted to use the Services. If you are under the age of 13, please do not attempt to access or use the Services. If you believe that we may have collected personal information from a child under the age of 13, please notify us at help@positivisor.com so that we may delete such information.

8. Changes to our Privacy Policy

FEELVERYBIEN reserves the right to modify or update this Privacy Policy, or any of our other policies or practices, at any time, and notify users of the Services by posting the modified or updated Privacy Policy on the home page of the Site or App in question. Any changes will be effective immediately upon such posting. Your continued use of the Services constitutes your agreement to abide by the Privacy Policy as modified. In certain circumstances (for example, if we wish to use your Personal Data for purposes different from those stated in our privacy policy at the time of collection), where necessary, we will personally inform you and/or seek your consent.

9.Contact us

Questions, comments and requests regarding this privacy policy are welcome and should be addressed to contact@positivisor.com.

This privacy policy is effective and was updated on 09/01/2023.